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Get started nowMailchimp and Google Sheets (PRO)
With the PRO key, Mailchimp and Google Sheets are two more delivery channels. Connect the account once in RB Forms → Settings → Integrations, then turn the channel on in each form that needs it.
Mailchimp
Connect your account
- In Mailchimp, create an API key under your account’s extras.
- Paste it into Settings → Integrations → Mailchimp and click Save.
Set up a form
Turn on Mailchimp in the form’s Delivery tab:
- Audience — the list that receives new subscribers
- Email address from — the field with the address; by default The first email field
- Double opt-in — Mailchimp asks new subscribers to confirm. Recommended in the EU, and on by default.
- Merge fields — + Merge field connects a form field to a Mailchimp field such as FNAME
- Tags (comma-separated) — tags for these subscribers
An existing subscriber is updated, not added twice.
Google Sheets
Sheets connects through a Google service account, a robot account of your own, so there is no OAuth app to set up.
Connect your account
- In the Google Cloud console, create a project and enable the Google Sheets API.
- Create a service account and download its key as JSON.
- Open Settings → Integrations → Google Sheets, paste the JSON into Service account key (JSON) and click Save.
The screen shows the connected account’s address.
Set up a form
- Create a spreadsheet and share it with the service account’s address, with Editor rights. This is the step people most often miss.
- Turn on Google Sheets in the form’s Delivery tab.
- In Spreadsheet (its address or ID), paste the spreadsheet’s link.
- In Sheet (tab) name, enter the tab, by default
Sheet1. - Click Check access to confirm the site can reach it.
Each submission becomes a new row with the date, the submission’s number and the answers. An empty sheet gets a header row first, from the field labels.
Whatever a visitor typed goes in as plain text and is never treated as a formula.
If you add fields to a form later, new rows follow the new order of fields, so check the columns of an existing sheet.
When a channel fails
Both channels follow the rules of the others: they are tried up to three times, and the submission shows the outcome. See When sending fails.
